Privacy Policy

A page that no one reads, but well, if you are reading this now, enjoy!

1. Executive Summary

1.1 Purpose

INFRALESS (a division from Cloud Assembly) respects customer and third-party privacy and is committed to protecting personal information. This Privacy Policy explains how INFRALESS collects, uses, discloses, and safeguards personal data in compliance with the Australian Privacy Principles (APPs) under the *Privacy Act 1988 (Cth)*.

This Privacy Policy is to be communicated to customers and external parties prior to the collection of any data. Acceptance of this Policy will be considered as consent for INFRALESS to collect personal information.

1.2 Scope

This Policy applies to all personal information collected by INFRALESS in Australia, whether provided online or offline.

1.3 Definitions

- Personal Information: Any information or opinion about an identified or identifiable individual.  
- Data Subject: The individual to whom the personal information relates.  
- APPs: Australian Privacy Principles as defined in the *Privacy Act 1988 (Cth)*.

2. Collection of Personal Information

2.1 Sources

INFRALESS collects personal information for the primary purpose of providing INFRALESS products and services. We may collect personal information from various sources, including but not limited to:

- Customers  
- Website visitors  
- Suppliers  
- Employees and job applicants  
- Other third parties with whom INFRALESS interacts  

2.2 Types of Information  

The types of personal information INFRALESS may collect include:

- Names  
- Contact information (email, phone, address)  
- Identification information (e.g., driver’s license, passport)  
- Financial information (e.g., payment information)  
- Employment history and qualifications  
- Any other information relevant to our services  

2.3 Methods of Collection  

INFRALESS collects personal information in various ways, including when a customer or third party:

- Registers for an account  
- Purchases or subscribes to services  
- Contacts INFRALESS via email or online forms  
- Interacts with the INFRALESS website or applications  
- Participates in surveys or promotions

3. Use of Personal Information

INFRALESS uses the personal information collected for the following purposes:

- Providing INFRALESS products and services  
- Managing and maintaining relationships with customers, suppliers, and employees  
- Complying with legal obligations  
- Conducting marketing and promotional activities, including newsletters and offers  
- Supporting recruitment and employment processes  

4. Disclosure of Personal Information

INFRALESS may disclose personal information to:

- Service providers and contractors who assist in delivering our products and services  
- Legal and regulatory authorities when required by law  
- Affiliates and subsidiaries of INFRALESS  
- Marketing partners (with consent)  

INFRALESS will take reasonable steps to ensure that these third parties handle any personal information in accordance with the APPs.

If INFRALESS is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.

5. Security of Personal Information

INFRALESS is committed to protecting the security of customer and third-party personal information. We implement appropriate physical, technical, and administrative measures to safeguard data against unauthorized access, disclosure, alteration, and destruction. This includes encryption, access controls, and regular security assessments.

5.1 Data Retention  

INFRALESS will retain personal information for as long as necessary for the purposes for which it was collected or as required by law.

5.2 Data Breach Notification  

If INFRALESS experiences a data breach that is likely to result in serious harm, we will comply with Australian law and notify affected individuals promptly.

5.3 Data Destruction  

INFRALESS will destroy any personal data that is no longer required, in accordance with our internal policies and Australian law. This includes destruction in both primary and backup storage.

6. Access and Correction

Individuals have the right to access and correct the personal information INFRALESS holds about them. Specifically, individuals have the right to:

- Access and Update: Request access to and update their personal information.  
- Opt-Out: Opt-out of marketing communications and other non-essential uses of their data.  
- Data Deletion: Request the deletion of their personal information, subject to legal obligations.  
- Data Portability: Request a copy of their data in a structured, machine-readable format (where technically feasible).  

7. Complaints and Feedback

If you have concerns or complaints about the way INFRALESS handles your personal information, please contact us using the details in [Section 8](#8-contact-us). INFRALESS will respond promptly to any complaint and work to resolve issues in a timely manner.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, wish to access or correct your personal information, or have any feedback, please contact INFRALESS.

9. Changes to this Privacy Policy

INFRALESS may revise and update this Privacy Policy to reflect changes in its practices or to comply with legal requirements. When we update the Policy, we will publish the revised version on our website and update the effective date at the top of the Policy.

10. Additional Information

For more information about privacy in Australia and your rights under the *Privacy Act 1988 (Cth)*, you can visit the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

By using INFRALESS services or providing personal information, you acknowledge that you have read and understood this Privacy Policy.